Contact Us

We're here to provide information and guidance about international organ transplantation options

Before You Contact Us

We provide educational information and guidance about international organ transplantation options. We do not provide medical advice, diagnoses, or treatment recommendations. All medical decisions should be made in consultation with qualified healthcare professionals.

We typically respond to inquiries within 1-2 business days. For urgent medical situations, please contact your local healthcare provider or emergency services immediately.

Get in Touch

Complete the form below in simple steps. Only basic information is required to start.

1
Basic Info
2
Medical (Optional)
3
Documents (Optional)

Step 1: Just the basics to get started. Takes less than 2 minutes.

Optional: Steps 2 and 3 help us provide more personalized guidance, but you can skip them and submit now if you prefer.

Contact Information

Response Time

1-2 business days

Languages

English, Spanish, Arabic, Chinese

Why Step-by-Step?

  • Less overwhelming - one step at a time
  • Only essential info required to start
  • Optional steps help us serve you better
  • Submit anytime - no pressure to complete all steps

Office Hours

Monday - Friday9:00 AM - 6:00 PM
Saturday10:00 AM - 4:00 PM
SundayClosed

* Times shown in GMT. We serve patients worldwide.

Medical Emergency?

If you are experiencing a medical emergency, please contact your local emergency services or go to the nearest hospital immediately. We do not provide emergency medical services.

Quick Answers

Before contacting us, you might find answers to common questions here

What information should I prepare before contacting you?

It's helpful to have: your current medical diagnosis, any recent test results or medical reports, information about your current treatment, your country of residence, and any specific questions or concerns you have about international transplantation.

Is there a cost for your consultation services?

Initial information and guidance are provided at no cost. We believe everyone should have access to educational information about their transplant options. Specific services and program connections may have associated fees, which will be clearly explained.

How confidential is my information?

We take patient privacy very seriously. All information you share with us is kept strictly confidential and is protected in accordance with international data protection standards including GDPR. We never share your information without your explicit consent.

Can family members contact you on behalf of a patient?

Yes, we understand that family members often play an important role in the transplant journey. Family members are welcome to contact us for general information. However, for specific medical discussions and decisions, we will need to communicate directly with the patient or their legal representative.

Talk with Us